Hay Creek Subs LLC ("we", "us", or "our") operates the website haycreeksub.com. This page explains what information we collect, how we use it, and the choices you have. We keep this document as short and plain as we can.
Information we collect
Information you give us
- Contact form: your name, email, optional phone number, topic, and message.
- Catering requests: event date, headcount, delivery address, and any dietary needs you share.
- Email or phone inquiries: whatever information you choose to include.
Information collected automatically
- Standard server logs: IP address, browser type, referring page, pages viewed, and timestamps. We use this to keep the site secure and to fix broken pages.
- Cookies: a small set of first-party cookies to remember your cookie preference and, if you accept, a basic analytics cookie (see our Cookie Policy).
How we use information
- To respond to your message, catering request, or order.
- To operate, secure, and improve the website.
- To understand which pages are helpful and which need work.
- To comply with legal obligations.
We do not sell your personal information. We do not share it for cross-context behavioral advertising.
Legal basis (for visitors in the EU/UK)
We rely on your consent for optional analytics cookies, on our legitimate interest to run and secure the site, and on the performance of a contract when you place a catering order.
Who we share information with
We share information only with service providers who help us run the business, under contract and only for that purpose:
- Web hosting and email delivery.
- Payment processing (for catering invoices and phone orders).
- Analytics, if you've accepted analytics cookies.
- Government agencies when required by law.
How long we keep information
Contact-form messages: up to 24 months, then deleted. Catering records: up to 7 years for tax and accounting purposes. Server logs: 30 days.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to object to certain uses. To exercise any of these rights, email general@haycreeksub.com and we'll respond within 30 days.
California residents have additional rights under the CCPA/CPRA, including the right to know, delete, correct, and limit the use of sensitive personal information. We do not sell or share personal information as defined by the CCPA.
Children
Our website is not directed to children under 13 and we do not knowingly collect information from them.
Security
We use HTTPS, keep our software patched, and limit access to personal information to team members who need it. No system is perfect, but we take reasonable care.
Third-party links
Our site links to Google Maps and other third-party pages. Once you leave our site, their privacy policies apply.
Changes to this policy
If we make a material change, we'll update the "last updated" date at the top and, when appropriate, post a notice on the homepage.
Contact
Hay Creek Subs LLC
329 Mill Rock Rd, Hamden, CT 06517, USA
general@haycreeksub.com · +1 (245) 082-5692